Case Studies
Deployed a serverless AI system that automatically analyzes incoming support tickets, matches them to the most qualified team member based on expertise profiles, and provides detailed routing reasoning — all while stripping PII before data leaves the environment.
Built a cross-platform mobile app with ML-powered serial number scanning that improved asset data entry accuracy by 50%, deployed across IT operations for 250+ employees.
Architected and deployed a FastAPI-based orchestration platform that automates onboarding, offboarding, and identity synchronization across Active Directory, Azure AD, Exchange Online, and multiple SaaS systems.
Designed and deployed a full shipping label management system integrating EasyPost carrier APIs, Airtable order management, physical Zebra printers, and a Flutter-based warehouse UI.
Experience



Skills
- Enterprise Integration & Automation
- REST API IntegrationWebhook IntegrationWorkflow AutomationBusiness Process AutomationEvent-Driven ArchitectureUndocumented API IntegrationReverse EngineeringMicrosoft 365
- Backend & Cloud
- PythonFastAPIC#FlaskPandasPydanticSQLRedisRabbitMQAWSDockerCI/CD
- AI & LLM Integration
- OpenAILangChainChromaDBEmbeddingsOllama
- Full-Stack & Mobile
- Flutter (Web, iOS, Android)HTML/CSS/JSKotlinSwift
- Auth & Security
- OAuthOpenID ConnectSAMLSCIM