Bailey Seymour


Forward Deployed Engineer

I’m the engineer you send when the API doesn’t exist. I work directly with teams to understand what they actually need, then build the bridges — whether that means reverse-engineering a proprietary protocol, deploying an AI system that routes support tickets intelligently, or shipping a mobile app so the warehouse team can scan assets from their phone. I figure out what needs to exist and build it, in whatever stack the job requires.

Case Studies

AI/ML Automation Serverless
AI-Powered Ticket Routing (Tier 9)

Deployed a serverless AI system that automatically analyzes incoming support tickets, matches them to the most qualified team member based on expertise profiles, and provides detailed routing reasoning — all while stripping PII before data leaves the environment.

Mobile ML/Computer Vision Asset Management
ML-Powered Asset Tracking App

Built a cross-platform mobile app with ML-powered serial number scanning that improved asset data entry accuracy by 50%, deployed across IT operations for 250+ employees.

Identity & Access Automation Infrastructure
Zipline Identity Management Platform

Architected and deployed a FastAPI-based orchestration platform that automates onboarding, offboarding, and identity synchronization across Active Directory, Azure AD, Exchange Online, and multiple SaaS systems.

Automation API Integration Logistics
Dispatch Shipping System

Designed and deployed a full shipping label management system integrating EasyPost carrier APIs, Airtable order management, physical Zebra printers, and a Flutter-based warehouse UI.

Experience

9Rooftops Marketing

Dec 2023 - Present
Software Engineer – Enterprise Integration & Automation

Operated as a “Department of One” engineering unit embedded within IT, architecting full-stack platforms to modernize identity management, logistics, and asset operations. Transformed manual workflows into event-driven software ecosystems, delivering over $120k in annualized savings.

  • Identity Orchestration Platform (Zipline): Architected an event-driven IAM platform using FastAPI, RabbitMQ, and Redis to orchestrate user lifecycles across Active Directory, Exchange Online, and Entra ID. Replaced manual provisioning with a resilient microservices architecture.

  • IoT & Physical Operations (Dispatch): Bridged the physical-digital gap by engineering a logistics platform connecting EasyPost APIs with warehouse hardware. Built a custom Flutter mobile app for warehouse staff and developed containerized drivers (zpl-docker) to expose local Zebra thermal printers via REST API.

  • Asset Intelligence & Cost Recovery (Asset Manager): Identified a $10k/month bleed in untracked leased assets. Built Asset Manager, a Python/CLI integration engine that consolidates vendor financial data (Apple/Dell DFS/Lenovo/Insight) with RMM telemetry, resulting in $120,000/year savings in under 3 months.

  • AI Agent Deployment (Tier 9): Developed a serverless AI support agent using AWS Lambda and GPT-5-mini. Implemented LangChain for logic and Presidio for PII redaction to autonomously triage and route support tickets, reducing manual dispatch overhead.

  • Shared Infrastructure: Created niner-schemas, a proprietary Python library acting as a central contract layer to standardize data models across Finance, HR, and IT systems.

Tech Stack: Python FastAPI, Pandas, Docker, AWS (Lambda, IoT Core, EC2, ECS, API Gateway), RabbitMQ, Redis, Flutter/Dart, Github Actions

atomikpanda

Jan 2020 - Present
Independent Software Engineer

  • Reverse engineered a proprietary Lutron Homeworks protocol to build hwiclient, an open source Python client library, and integrated it with Home Assistant, Google Home, and Amazon Alexa — demonstrating ability to connect undocumented legacy systems to modern platforms.

  • Independently owned the full product lifecycle — from requirements and architecture through deployment and iteration — across multiple production Android applications.

  • Modernized legacy codebases by integrating Kotlin Coroutines and Jetpack components, meaningfully improving maintainability and reducing technical debt.

  • Maintained high code quality through comprehensive unit testing with JUnit, significantly reducing post-release bugs across multiple production applications.

Full Sail University

May 2019
Bachelor of Science, Mobile Development

  • Cumulative GPA: 3.99, Valedictorian
  • Advanced Achievement Award in Mobile Development

PixelFire Development Team

Jan 2014 - Aug 2017
Founder & iOS Reverse Engineer

  • Founded and led a collaborative iOS reverse engineering team specializing in runtime modifications and system-level development.
  • Published 12 extensions with over 7.6 million downloads across the Cydia platform.

Skills

Enterprise Integration & Automation
REST API IntegrationWebhook IntegrationWorkflow AutomationBusiness Process AutomationEvent-Driven ArchitectureUndocumented API IntegrationReverse EngineeringMicrosoft 365
Backend & Cloud
PythonFastAPIC#FlaskPandasPydanticSQLRedisRabbitMQAWSDockerCI/CD
AI & LLM Integration
OpenAILangChainChromaDBEmbeddingsOllama
Full-Stack & Mobile
Flutter (Web, iOS, Android)HTML/CSS/JSKotlinSwift
Auth & Security
OAuthOpenID ConnectSAMLSCIM